Student Login Virtual Rooms DL Manager School District 74
GTDL banner
  HOME | ELEMENTARY | SECONDARY | ADULT | HELP DESK | FAQs 2009-2010 DISTRICT CALENDAR
 
GOLD TRAIL DISTRIBUTED LEARNING
 
 Welcome
 Expectations
 Schedules
 Staff
 Contact Us

OUR PROGRAMS

 Elementary
 Secondary
 Adults

DISTRIBUTED LEARNING INFORMATION
 
 What is DL?
 Is DL For You?
 Student FAQs
 Parent FAQs
 DL Quizzes

RESOURCES
 
 Students
 Parents
 Educators
 DPA
 Online Tutoring
 Advising Centre
 Provincial Exams

 
 
   BCLN logo
 
Help Desk and Technical Support

FEELING LIKE THIS ....
tech_support

Not good ... check out some of the help topics on this page. If you are still having problems, contact your teacher by email or phone.


On this page:

 
JAVA
  • Elluminate Live!, as well as many other programs, need the Java Runtime Environment to be installed. Please make sure you have the most recent version. JAVA download page 
ELLUMINATE LIVE!
CLEARING YOUR JAVA CACHE
  • There may be a time where the Elluminate Live recording may freeze as you are trying to watch it. Time to clear your JAVA cache.
OPEN OFFICE 
  • The standard file format for assignments is Microsoft Word. For those students who do not have access to a copy of Word, we recommend Open Office, a free program that can open and save files in Word's doc format. Open Office can be downloaded from Open Office download page.

  • Open Office will encourage you to use its own file format, but it is possible to save files in Microsoft Word format. Click here for instructions.
    (THANKS TO @KOOL FOR THIS LINK)

SAVING OFFICE 2007 FILES DOWN TO OFFICE 2003 
  • Many students are now using Office 2007 to complete their assignments. However, there are some teacher computers still run Office 2003. If you do not save "down" to Office 2003, teachers often cannot open your work. Please follow these directions to save either in an Office 2003 format or in .PDF format.
DOWNLOAD FIREFOX WEB BROWSER 
  • The Firefox web browser is a free alternative to Microsoft's Internet Explorer. Some of the problems that IE7 users encounter can be resolved by using Firefox instead. Here's a link to download and install the latest version of Firefox

 
ADAWARE/SPYWARE 
  • The growing proliferation of adware and spyware is causing many problems for students. There are a lot of programs available for cleaning adware and spyware from computers, but two programs are at the top of most recommended lists: Ad-Aware and Spybot Search & Destroy. No adware/spyware remover gets all the bad things off of a computer, but using these two programs together will get most of what's out there. 

  • Below are links for both programs. After installing, it's very important to use them to scan your computer at least once a week. Each program takes about 5 minutes to do a complete scan. If your computer is used to access the Internet every day, it would be a good idea to scan your computer daily. And it's even more important to use the update function within each program prior to scanning -- EVERY TIME!

  • Ad-Aware Homepage Download Installer
    Spybot Search & Destroy Homepage Download Installer
DISABLING POP-UP BLOCKERS